Monday 9 June 2014

Terms, Conditions and Company Policies

Blessed Be!

Herewith are the T's and C's for BloodRose Esoterix.

Clients are welcome from far and wide. We cater to both National as well as International persons.

PLACING ORDERS:

Please contact us by e-mail to place orders. 

REGARDING PURCHASES:

Please note that cash payments can be made on delivery.
Electronic payments for local entities: 50% deposit before manufacturing commences. Balance payable on delivery.
International Payments: Complete payment must be received before production can start.
A courier fee will apply for deliveries outside the West Rand of Johannesburg and South Africa.

REGARDING REFUNDS:

Please note that herbs and spices can spoil and can thus not be refunded. Same applies to products containing herbs, i.e. oils, bath salts etc.

Refunds will not be given under any circumstances unless BloodRose Esoterix is unable to provide/manufacture the item/s purchased. Please consider that BloodRose Esoterix items are hand-crafted and that no refunds will be given on the matter of "production/manufacturing errors"

REGARDING POSTAGE AND DELIVERY:

Free postage applies in the West Rand of Johannesburg.
The services of a Courier Company will be enlisted for all other areas and a delivery fee will apply.

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